General Configuration Troubleshooting

{{toggleGeneralText}} General

  • Currently, HTTP/3 supports iQUIC.
  • Currently, TLS supports modern TLS connections, including TLS v1.0, v1.1, v1.2 and v1.3.
  • PEM format certificates with RSA and ECDSA signature algorithms are supported.
Yes, CDN supports end-to-end IPv6 service, including:
  • Enabling internet users to access your content.
  • Supporting origin sites in IPv6 format.
  • Supporting IPv6-level reports.
  • By default, logs are packed hourly.
  • For customisation of 5-min packaging, contact FlashCone sales team for customisation.
  • The system supports up to 150 URLs/minute, 450 URLs/hour, and 1000 URLs/day. For fine-grained packaging, contact the FlashCone sales team for customisation.

{{toggleUsageText}} Configuration

  • Enable X-Cache cache policy configuration page.
  • Use tools like curl to review the response header for X-Cache. If the response header includes HIT from XXX, then the cache status would be hit.
  • Configure the appropriate TTL depending on your use case.
  • Enable Ignore No Cache from Origin Server.
  • Check CDN API Reference for details.

{{toggleUsageText}} Troubleshooting

  • Check your DNS record to see whether the CNAME is configured correctly.
  • Review cache control settings and confirm whether the configuration is correct.
  • Check TTL configurations.
  • Enable Ignore No Cache from Origin Server.
  • The daily data on the FlashCone Portal is based on the UTC time zone instead of the time zone on your browser.

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